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API Support Engineer

Company: VirtualVocations
Location: Paterson
Posted on: November 7, 2024

Job Description:

A company is looking for an API Support Engineer to assist customers with API integrations and provide technical support.



Key Responsibilities

Serve as the first line of support for customers integrating the API
Act as the product expert by answering technical questions and providing updates
Liaise between customers and engineering teams for bug reports and feature requests


Required Qualifications

6 months+ of experience in a similar support role
Prior customer or client-facing experience in a high-growth startup environment
Some technical experience, ideally from a coding bootcamp or past software engineering job
Experience working with REST APIs
Ability to demonstrate and explain API knowledge

Keywords: VirtualVocations, Philadelphia , API Support Engineer, Engineering , Paterson, Pennsylvania

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