Director, Analytics & Evaluation
Company: Comcast Corporation
Location: Philadelphia
Posted on: September 17, 2024
Job Description:
Comcast brings together the best in media and technology. We
drive innovation to create the world's best entertainment and
online experiences. As a Fortune 50 leader, we set the pace in a
variety of innovative and fascinating businesses and create career
opportunities across a wide range of locations and disciplines. We
are at the forefront of change and move at an amazing pace, thanks
to our remarkable people, who bring cutting-edge products and
services to life for millions of customers every day. If you share
in our passion for teamwork, our vision to revolutionize industries
and our goal to lead the future in media and technology, we want
you to fast-forward your career at Comcast.Job SummaryResponsible
for developing a comprehensive analytics strategy for Total
Rewards, ensuring proper data management and governance, utilizing
advanced analytical techniques, generating insights; leveraging
predictive models, forecasting methodologies, and sophisticated
analytical tools and technologies, defining and tracking key
metrics and performance indicators, and collaborating with key
stakeholders. Provides data to inform business case development and
measuring the business impact of Total Rewards products and
solutions. Defines and implements the overall business intelligence
program goals and tasks in terms of scope, quality, budget and
schedule. Provides leadership and direction for a data science
function across Total Rewards functional areas. Uses data to inform
strategy for functional area(s) across Total Rewards. May have
responsibility for developing and managing budget.Job
DescriptionCore Responsibilities
- The Director of Analytics & Evaluation will be a proactive and
consultative partner whose work informs the company's wellbeing
strategy. - Among other responsibilities, the Director will:
develop a comprehensive analytics strategy for Total Rewards;
ensure proper data management and governance; utilize advanced
analytical techniques to generate insights regarding Total Rewards'
products, programs, and services; leverage predictive models,
forecasting methodologies, and sophisticated analytical tools and
technologies to understand, anticipate, and proactively address
relevant trends and issues; define and track key metrics and
performance indicators; and collaborate with key stakeholders with
the department and across the enterprise. - - -Core
Responsibilities - -
- Provides proactive, consultative support to Total Rewards
Centers of Excellence (COEs) to inform strategy to support
employees' physical, emotional and financial wellbeing. -
- Measures return-on-value of benefits products and Total Rewards
function against appropriate outcome measures. -
- Collaborates with stakeholders across Total Rewards to design
and develop an analytics strategy that aligns benefits product
offerings with the employee value proposition . - -
- Services as point-of-contact and internal expert for Comcast
NBCU's benefits analytics data warehouse of record. Lead a team of
data scientists to extract meaningful data from data warehouse to
inform benefits strategy for Physical, Emotional and Financial
health products. -
- Identifies fact-based solution strategies for key business
issues raised by clients to ensure that all important issues are
addressed in fully and appropriately. -
- Determines when and how to use quantitative research tools and
models and assists in interpretation and development of
implications to address client business problems. -
- Develops Total Rewards Analytics Strategy: Leads the
development and implementation of a comprehensive Total Rewards
analytics strategy aligned with organizational objectives, focusing
on key areas such as health plan trends, clinical cost drivers,
employee wellbeing, retention, return on value, and financial
wellbeing. -
- Data Management and Governance: Oversees the collection,
integration, and maintenance of Total Rewards data from multiple
sources, ensuring data integrity, accuracy, and compliance with
privacy regulations (e.g., GDPR, CCPA). -
- Data Analysis and Insights Generation: Utilizes advanced
analytical techniques to analyze Total Rewards data, identify
trends, patterns, and correlations, and translate findings into
actionable insights and recommendations for Total Rewards
initiatives and programs. -
- Predictive Modeling and Forecasting: Informs predictive models
and forecasting methodologies to anticipate future employee
wellbeing and health plan trends, identify potential risks, and
proactively address challenges. -
- Total Rewards Metrics and KPIs: Defines and oversees the
tracking of key performance indicators - and metrics to assess the
effectiveness of Total Rewards products and initiatives, providing
regular reporting and dashboards to Total Rewards leadership and
senior management. -
- Stakeholder Collaboration: Collaborates closely with Total
Rewards business partners, and Centers of Excellence to understand
their data needs, provide analytical support, and drive data-driven
decision-making. -
- Technology and Tools: Evaluates and implements advanced Total
Rewards analytics tools, technologies, and platforms to enhance
data visualization, reporting capabilities, and self-service
analytics for Total Rewards stakeholders. - -
- Develops and communicates goals, strategies, tactics, project
plans, timelines and key performance metrics to reach goals. -
- Creates and manages supporting and related business
intelligence processes. -
- Develops and manages budget to ensure required resources are
available. -
- Defines the information, reporting and analytical needs of the
Total Rewards function. Develops goals, strategies and plans needed
to achieve the vision. -
- Consistent exercise of independent judgment and discretion in
matters of significance. -
- Regular, consistent and punctual attendance. Must be able to
work nights and weekends, variable schedule(s) and overtime as
necessary. -
- Other duties and responsibilities as assigned. -Employees at
all levels are expected to:
- Understand our Operating Principles; make them the guidelines
for how you do your job.
- Own the customer experience - think and act in ways that put
our customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and
services.
- Know your stuff - be enthusiastic learners, users and advocates
of our game-changing technology, products and services, especially
our digital tools and experiences.
- Win as a team - make big things happen by working together and
being open to new ideas.
- Be an active part of the Net Promoter System - a way of working
that brings more employee and customer feedback into the company -
by joining huddles, making call backs and helping us elevate
opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and
our communities.Disclaimer:
- This information has been designed to indicate the general
nature and level of work performed by employees in this role. It is
not designed to contain or be interpreted as a comprehensive
inventory of all duties, responsibilities and
qualifications.Comcast is an EOE/Veterans/Disabled/LGBT
employer.Comcast is proud to be an equal opportunity workplace. We
will consider all qualified applicants for employment without
regard to race, color, religion, age, sex, sexual orientation,
gender identity, national origin, disability, veteran status,
genetic information, or any other basis protected by applicable
law.Additionally, Comcast provides best-in-class Benefits to
eligible employees. We believe that benefits should connect you to
the support you need when it matters most, and should help you care
for those who matter most. That's why we provide an array of
options, expert guidance and always-on tools, that are personalized
to meet the needs of your reality - to help support you physically,
financially and emotionally through the big milestones and in your
everyday life. Please visit the on our careers site for more
details.EducationBachelor's DegreeWhile possessing the stated
degree is preferred, Comcast also may consider applicants who hold
some combination of coursework and experience, or who have
extensive related professional experience.Relevant Work
Experience10 Years +
Keywords: Comcast Corporation, Philadelphia , Director, Analytics & Evaluation, Executive , Philadelphia, Pennsylvania
Didn't find what you're looking for? Search again!
Loading more jobs...