OPERATIONS DIRECTOR (ADMINISTRATIVE PROGRAM MANAGER II)

Company: State of Maryland
Location: Baltimore
Posted on: October 30, 2024

Job Description:

Introduction GRADE20 LOCATION OF POSITIONMDH, Office of Health Care Quality, Columbia, MD Main Purpose of JobThe Office of Health Care Quality (OHCQ) is the agency within the Maryland Department of Health (MDH) charged with monitoring the quality of care in Maryland's health care facilities and community-based programs. OHCQ is an agent of the Centers for Medicare and Medicaid Services (CMS) and is the designated State survey agency in Maryland. OHCQ issues licenses, authorizing the operation of a business in Maryland; recommends certification to CMS, authorizing participation in the Medicare and Medicaid programs; conducts surveys to determine compliance with State and federal regulations; and provides technical assistance.This position directs and coordinates agency operations. Duties include ensuring internal policies and procedures are in place; ensuring federal claims are processed timely and accurately; coordinating responses to audits; coordinating emergency preparedness responses; and coordinating document management activities. This position serves as the liaison to the Office of Enterprise Technology to ensure that network operations, system maintenance, end-user training, and other IT activities meet the needs of the agency. All of these activities directly support OHCQ's mission to protect the health and safety of Marylanders across the health care continuum.This job classification is designated by the Secretary of Budget and Management as being eligible to telework. This is a hybrid telework position where work hours may be performed from a state work site or from a remote work site based on the agency's needs. MINIMUM QUALIFICATIONSRequires a bachelor's degree from an accredited college or university, 6 years of professional experience in health or human services, including 3 years of experience managing the administrative functions of an agency, 2 years of experience in executive or governmental communications, and 2 years of experience at a supervisory or management level. A master's degree will substitute for one year of general experience. A doctorate will substitute for two years of general experience. Additional experience will substitute year-for-year for the college degree. DESIRED OR PREFERRED QUALIFICATIONSDesirable candidates should possess the following:

• Strong research and analytical abilities;
• Excellent writing, editing and strong organizational skills;
• Ability to manage multiple projects;
• Experience in journalism, communications, public relations, speechwriting or a related discipline;
• Ability to plan program operations, establish goals and objectives to achieve specific outcomes;
• Ability to develop and implement policies and procedures. SELECTION PROCESSThis is a Management Service position, and serves at the pleasure of the Appointing Authority. A resume must accompany your application. Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incorrect application forms will not be accepted. Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. BENEFITSSTATE OF MARYLAND BENEFITS FURTHER INSTRUCTIONSOnline applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time. For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251. If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258. We thank our Veterans for their service to our country. People with disabilities and bilingual candidates are encouraged to apply. As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.
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Keywords: State of Maryland, Philadelphia , OPERATIONS DIRECTOR (ADMINISTRATIVE PROGRAM MANAGER II), Executive , Baltimore, Pennsylvania