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Senior Client Success Manager

Company: VirtualVocations
Location: Toms River
Posted on: November 7, 2024

Job Description:

A company is looking for a Senior Client Success Manager to develop and implement customized financial wellness programs for clients.
Key Responsibilities

Act as a liaison between clients and internal teams to ensure optimal value from financial wellness benefits
Promote client program success through employee engagement, usage analysis, and strategic insights
Design and implement educational calendars and manage ongoing operational needs for client satisfaction

Required Qualifications

7-10 years of experience managing relationships within large organizations, ideally with Human Resource professionals
Strong understanding of financial wellness concepts and experience in content creation
Demonstrated project management skills across all phases of project lifecycles
Ability to identify opportunities for program expansion and enhance client relationships
Experience with data analysis and generating client reports to drive program utilization

Keywords: VirtualVocations, Philadelphia , Senior Client Success Manager, Executive , Toms River, Pennsylvania

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