Product Director, Customer Experience & Access Marketing - Autoantibody

Company: Disability Solutions
Location: Horsham
Posted on: April 6, 2025

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.comJob Function: MarketingJob Sub Function: Product ManagementJob Category:ProfessionalAll Job Posting Locations:Horsham, Pennsylvania, United States of AmericaJob Description:We are searching for the best talent for a Product Director, Customer Experience & Access Marketing to be in Horsham, PA.About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.Learn more at The Product Director, Customer Experience & Access Marketing is a core member of the brand team accountable for shaping Advanced Practice Provider (APP) strategy and serving as brand lead for access pull-through for the highly visible new product launch of Nipocalimab. Additionally, the PD will be responsible for leading patient and APP messages for a potential follow-on indication. This position reports to the GPD of Customer Experience & Access Marketing.Key ResponsibilitiesThe PD will be directly responsible for all aspects of the APP brand experience including creating an APP strategy and developing materials for pull-through. They will also be the key brand point for Access Marketing and Patient Support activities. These responsibilities span both of the first two potential indication launches. Responsibilities will include, but are not limited to, the following:--- Develop and execute an APP strategy--- Develop and implement APP and patient messaging and marketing materials for follow-on indication--- Launch access/fulfillment pull-through messaging, materials, and field direction/communications--- Serve as point of contact for field teams on access and lead ABS/KAM advisory sessions--- Partner with PECS to ensure alignment with brand strategy across all fulfillment materials and services--- Partner with SCG and IPS to provide brand input on key access deliverables--- Help to diagnose access and fulfillment barriers and drive urgency in partnership with SCG, PECS, and IPS to address them--- Manage the agency of record and other specialty agencies to drive close collaboration and integration of strategies and tacticsExperience and Skills:Required--- A minimum of a Bachelor's degree is required. Postgraduate qualification, PhD, MBA, or other graduate degree is strongly preferred.--- A minimum of 7 years of business experience with a minimum of 3 years of marketing experience in the healthcare or pharmaceutical industry is required.--- Experience translating customer insights into marketing tactics.--- Demonstrated ability to partner and work with multiple agencies/vendors and cross-functionally--- Ability to manage multiple demands and priorities on time, lead teams, gain alignment and drive decision making is required.--- Strong verbal and written communication skills--- A demonstrated track record of garnering leadership support, driving to decision, and strong execution.Preferred:--- Prior pharmaceutical launch experience preferred.--- Rare disease or neurology experience a plus.Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

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