Certified Veterinary Technician
Company: Petco
Location: Teterboro
Posted on: November 4, 2024
Job Description:
Create a healthier, brighter future for pets, pet parents and
people! If you want to make a real difference, create an exciting
career path, feel welcome to be your whole self and nurture your
wellbeing, Petco is the place for you. Our core values capture that
spirit as we work to improve lives by doing what's right for pets,
people and our planet.
- We love all pets like our own
- We're the future of the pet industry
- We're here to improve lives
- We drive outstanding results together
- We're welcome as we arePetco is a category-defining health and
wellness company focused on improving the lives of pets, pet
parents and Petco partners. We are 29,000 strong and operate 1,500+
pet care centers in the U.S., Mexico and Puerto Rico, including
250+ Vetco Total Care hospitals, hundreds of preventive care
clinics and eight distribution centers. We're focused on
purpose-driven work, and strongly believe what's good for pets,
people and our planet is good for Petco.Position Purpose: The
purpose of this Veterinarian Technician position inherently
involves providing excellent veterinary care to our Vetco Total
Care full-service hospital patients and phenomenal customer care to
their owners. The Veterinary Technician represents the mission and
values to all clients and partners. Our Veterinary Technicians set
the tone for the technical and customer support team in the
hospital, and are responsible, like all team members, for fostering
cohesion and motivation within the hospital partners.All hospital
partners are responsible for performing duties in a way that
creates an environment in which:
- The patient's needs always come first.
- Every team member understands that they have the power to do
what it takes to create an exceptional customer and patient
experience.
- contentious issues are dealt with and resolved as they occur
when possible, or as soon as is possible.
- exceptional teamwork and commitment to shared goals benefits
the entire organization.Essential Job Functions:The incumbent must
be able to perform all the following duties and responsibilities
with or without reasonable accommodation:
- Greet clients and patients arriving for appointments or
walk-ins and escort into an exam room, obtain weight and vital
signs (temperature, pulse, respirations, pain score, body condition
score), record all in the electronic medical record, and begin
documentation of the patient visit in the electronic medical record
by obtaining and recording a thorough patient history.
- Assist veterinarian with appointments (routine and emergency),
surgery, dentistry, and euthanasia's, taking direct supervision
from the veterinarian(s) and the Hospital Office Manager or
Hospital Leader on Duty.
- Perform patient restraint, obtain and process laboratory
samples, handle and dispense medications at the direction of the
veterinarian, and maintain the electronic medical record.
- Schedule appointments, communicate with and educate clients,
relay test results to doctor and clients, maintain and update
inventory as well as client/patient records, and manage accounts
receivable.
- Prepare patients for surgical and dental procedures, safely
support induction and monitoring of anesthetized patients including
checking and recording vital parameters (under direction of the
veterinarian), monitor patients during recovery, and prepare them
for discharge to owner or transfer to an overnight care facility as
needed.
- Provide in-hospital treatments for sick patients including
giving injectable and oral medications as well as intravenous
therapies; keep patients clean, watered, and fed (when indicated
and directed by veterinarian), and safely walk canine patients when
necessary for elimination.
- Participate in the training of new staff members and general
dissemination of knowledge as required.
- Keep hospital environment neat and clean; perform regular
cleaning of environment based on necessity as well as based on a
pre-determined maintenance schedule.Other Duties and
Responsibilities:
- Perform additional duties as assigned.
- Provide backup phone and front desk support as needed.Nature of
Supervision: In all activities related to the care of patients, the
Veterinary Technician will take direct supervision from the
veterinarians as well as the Hospital Office Manager or Hospital
Leader on Duty. For purposes of overall supervision, the Veterinary
Technician takes direction from the Hospital Office
Manager.Planning and Problem Solving:Like all team members, the
Veterinary Technician plays a crucial role in ensuring that
day-to-day operation of the hospital is efficient and provides an
optimal experience for our patients and clients.Impact: This
position will impact the organization by contributing to the growth
of a productive practice while focusing on a high-quality standard
of care. From an overall hospital organizational standpoint, this
position in critical to ensuring that we have a cohesive,
well-trained, and motivated technical team. The desired result is
the creation of an optimal environment that ensures employee
retention, patient well-being, and customer
satisfaction.Supervisory Responsibility:This position has no
immediate supervisory duties.Education/Experience:
- College or college-equivalent education (completed) as required
in becoming a Credentialed Veterinary Technician in the state in
which the hospital is located.
- Must have at least 1-year previous experience as a Veterinary
Technician or working in a veterinary practice.
- Must have excellent written and verbal communication
skills.
- Must be compassionate and sympathetic and be able to maintain a
professional attitude and demeanor during emotional and stressful
situations.
- Must have telephone and computer skills.
- Must be a team player willing to learn new techniques and
treatments, offer creative ideas, and accept change.Work
Environment: The majority of job duties are conducted in the Vetco
Total Care full-service hospital. Position requires bending,
kneeling, lifting (up to 30 pounds, as necessary) and standing for
long periods of time. A large amount of this partner's time will be
spent in direct contact with clients and their pets.Contacts:This
position will regularly communicate with clients, veterinary
specialists, and companies that provide products and/or services
that the practice utilizes.#petcovettech -Petco Animal Supplies,
Inc. is an Equal Opportunity Employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, age, protected veteran status, or any other
protected classification.To translate this webpage to Spanish or
other languages on your internet browser click the translate button
to the right of your browser address bar. Additional instruction
can be found here: Para traducir esta p--gina web al espa--ol u
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Keywords: Petco, Philadelphia , Certified Veterinary Technician, Healthcare , Teterboro, Pennsylvania
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