Medical Receptionist

Company: American Family Care Lower Macungie
Location: Allentown
Posted on: April 24, 2025

Job Description:

Benefits/Perks

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• Great small business work environment -
  
• Flexible scheduling
  
• Paid time off, health insurance, dental insurance, retirement benefit, and more!
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  Company Overview
  American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
  AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. -
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  Job Summary
  To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. - Maintain patient flow. - Provide positive patient relations.
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  Responsibilities -
  
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  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
    
  • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
    
  • Register patients, update patient records, verify insurance accurately and timely, and check patients out -
    
  • Determine, collect, and process patient payments and address collection and billing issues
    
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
    
  • Balance daily patient charges (cash, check, credit cards) against system reports
    
  • Complete closing procedures by preparing closing documentation and submitting required reports
    
  • Complete cash control procedures and secure financial assets
    
  • Maintain complete and accurate documentation
    
  • Other duties and responsibilities as assigned
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    Qualifications
    High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. - Clear and articulate phone mannerisms. -
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Keywords: American Family Care Lower Macungie, Philadelphia , Medical Receptionist, Healthcare , Allentown, Pennsylvania