Restaurant Host

Company: Union Square Cafe
Location: New York
Posted on: November 1, 2024

Job Description:

Union Square Cafe is a renowned restaurant that embodies the spirit of Enlightened Hospitality. As a vital member of our Service team, the Maitre D' plays a crucial role in ensuring an exceptional guest experience.Key Responsibilities:

• Support a culture of Enlightened Hospitality by consistently delivering exceptional guest service.
• Create a welcoming environment for guests, recognizing VIPs and regulars, and actively seeking to create new relationships.
• Quote accurate wait times while finding the yes for all guests.
• Act as a liaison between guests, management, service staff, and the kitchen, communicating effectively to ensure seamless service.
• Work efficiently and with a sense of urgency, remaining composed under pressure.
• Demonstrate a working knowledge of reservations booking strategies and Sevenrooms functionality.
• Coordinate with management and the guest experience team to build the book and boost cover counts, balancing business needs with guest requirements.Requirements:
  • 2+ years of experience in a guest-facing restaurant role.
  • A passion for guest experience and hospitality.
  • English fluency, with additional languages a plus.
  • Ability to stand or walk for extended periods.What We Offer:
    • Hourly rate of $10.65/hr + tips.
    • Full Health, Dental, and Vision insurance within one month of employment.
    • Paid Time Off to support work-life balance.
    • Paid Parental Leave.
    • Dining credit and discounts throughout the USHG family of restaurants.
    • Eligibility for the USHG Digital Wallet, providing daily access to earnings and flexible saving options.
    • Matched 401(k) to support long-term financial goals.
    • Generous Employee Referral Program.
    • Access to the USHG HUGS Employee Relief Fund.
    • Opportunities for career advancement and professional growth.

Keywords: Union Square Cafe, Philadelphia , Restaurant Host, Hospitality & Tourism , New York, Pennsylvania