Housekeeping Manager - Luxury Hotel Experience

Company: Haven Staffing Solutions Corp
Location: New York
Posted on: November 1, 2024

Job Description:

About UsHaven Staffing Solutions Corp is a premier hospitality staffing agency specializing in luxury hotel and restaurant staffing solutions. With a deep understanding of the hospitality industry's standards and demands, we provide highly trained, professional staff who enhance the guest experience and uphold our clients' brands.Job SummaryAs the Housekeeping Manager, you will be a key member of our leadership team, ensuring the highest standards of cleanliness, order, and guest satisfaction. You will oversee daily housekeeping operations, manage and inspire a dedicated team, and work collaboratively with other departments to maintain our luxury reputation.Key Responsibilities

• Supervise and coordinate the activities of housekeeping staff to ensure all guest rooms, public areas, and back-of-house areas meet the hotel's high standards of cleanliness and presentation.
• Conduct regular inspections of rooms and public areas to ensure they meet our quality standards.
• Train, mentor, and manage housekeeping staff to foster a positive work environment and enhance team performance.
• Collaborate with the Director of Housekeeping to develop and implement housekeeping policies, procedures, and quality assurance programs.
• Monitor and maintain inventory levels of cleaning supplies, linens, and amenities, ensuring cost-effective ordering and usage.
• Respond to and resolve guest inquiries and complaints promptly, maintaining a high level of guest satisfaction.
• Ensure adherence to health and safety protocols, as well as relevant regulations and hotel standards.
• Track, analyze, and report on housekeeping performance metrics, recommending improvements as needed.Qualifications
  • Minimum of 3-5 years of experience in housekeeping, with at least 2 years in a management role at a luxury hotel or resort.
  • Strong knowledge of housekeeping procedures, equipment, and inventory management.
  • Excellent leadership, interpersonal, and communication skills.
  • Detail-oriented with a passion for maintaining the highest standards.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Proficiency in Opera is required.We are committed to creating a positive and fulfilling work environment, providing opportunities for professional development. If you are passionate about delivering exceptional guest experiences and leading a high-performing team, we encourage you to apply for this exciting opportunity.

Keywords: Haven Staffing Solutions Corp, Philadelphia , Housekeeping Manager - Luxury Hotel Experience, Hospitality & Tourism , New York, Pennsylvania