Program and Technology Associate - SNFL

Company: New York Public Library
Location: New York
Posted on: October 31, 2024

Job Description:

Program and Technology Associate - SNFLDepartment: Branch LibrariesEmployment Type: Full TimeLocation: Stavros Niarchos Foundation LibraryReporting To: Zena GeorgeCompensation: $47,000 - $49,000 / yearDescriptionOverviewThe Stavros Niarchos Foundation Library/SNFL is the largest circulating library in the NYPL system. This library is a vital hub for library patrons in and around the City of New York and serves as a bridge between our neighborhood libraries and in-depth research library collections.Reporting to the Manager, A/V, SNFL, this position is responsible for supporting audio/visual production (lighting, audio systems, etc---) and technological needs for a range of events and services in SNFL. This position will coordinate with programming staff and internal departments to determine audiovisual and technological requirements, assist to ensure staffing and equipment needs are met, perform the setup and operation of technology for any event, and perform staff and public technology training and assistance.We are looking for someone we can count on to:

• Own: the operational support of the full a/v experience at SNFL (lighting, a/v systems)
• Teach: colleagues to utilize and troubleshoot technology as it relates to programmatic activities
• Learn: SNFL a/v systems (audio, video, lighting)
• Improve: a/v processes, workflows, and efficienciesSome expectations for this role are that within:
  • 1 month: onboard, learn systemwide information and building-specific details
  • 3 months: contribute to and support programmatic activities
  • 6 months and beyond: support programmatic activities with limited supervisionResponsibilitiesReporting to the Manager, A/V, SNFL, this position:
    • Support all aspects of the Stavros Niarchos Foundation Library's technological and programmatic needs (a/v, lighting)
    • Train and support staff on A/V and computer technology
    • Ensure that all A/V materials and equipment are handled properly and accounted for at the end of the day
    • Perform basic repairs, adjustments, and cleaning of A/V devices.
    • Provide input and expertise on A/V and technology purchases
    • Troubleshoot and assist with the handling of specialized user needs
    • Assist with new A/V and/or technological initiatives and workflow, including documenting public programs and equipment maintenance
    • In the absence of the Coordinator, help supervise 3 part-time Program and Technology Assistants and other hourly staff
    • Schedule and facilitate virtual/remote support for all programs.
    • Assist with SNFL digital signage content creation and workflows
    • Assist in monitoring programs and attendees for SNFL.
    • Attend and participate in library staff meetings and training sessions.
    • Provide computer technology instruction and support to the public.
    • Knowledge of accessibility design or construction.
    • Performs related duties as requiredRequired Education, Experience & SkillsRequired Education, Experience & Certifications
      • 4 years proven experience with A/V technology and computer hardware/software or equivalent combination of education and experienceRequired Skills
        • Proficient with analog and digital technologies
        • Demonstrated experience with video/film projection including work with laptop projection and digital video.
        • Successfully demonstrated ability to work with both Mac and PC computer platforms
        • Successfully demonstrated experience working with a variety of A/V formats and equipment (Lighting, Crestron, digital consoles, projectors, wireless microphones, etc---)
        • Successfully demonstrated ability to teach basic computer technology to the public
        • Successfully demonstrated ability to perform work independently with speed, reliability, and accuracy in an automated environment, including the ability to troubleshoot and solve technical problems as they arise.
        • Successfully demonstrated ability to work on multiple tasks with changing priorities and deadlines
        • Ability to communicate well with others, including co-workers, library users, and creative collaborators
        • Excellent computer skills, including proficiency in MS Office and Google Suite
        • Successfully demonstrated experience working with Zoom, Google Meet, and related virtual meeting platforms
        • Able and willing to work a flexible schedule including nights and some weekendsCore ValuesAll team members are expected and encouraged to embody the NYPL Core Values:
          • Be Helpful to patrons and colleagues
          • Be Resourceful in solving problems
          • Be Curious in all aspects of your work
          • Be Welcoming and InclusiveWork Environment
            • Public LibraryPhysical Duties
              • Lifting up to 25 lbs. required
              • Occasionally climb laddersPre-Placement Physical Required?NoUnion/Non UnionNon-UnionFLSA StatusNon-ExemptSchedule
                • 35 hours per week
                • To be scheduled during branch hours
                • Evenings and weekends as required
                • Schedule subject to changeThis job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.The New York Public LibrarySalary StatementAt the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.Union Salaries are determined by collective bargaining agreement(s).
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Keywords: New York Public Library, Philadelphia , Program and Technology Associate - SNFL, IT / Software / Systems , New York, Pennsylvania