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Technical Onboarding Manager

Company: VirtualVocations
Location: Jamaica
Posted on: November 1, 2024

Job Description:

A company is looking for a Technical Onboarding Manager to lead customer onboarding and ensure successful deployment of their software solutions.



Key Responsibilities:

Own all components of customer onboarding, including meetings and technical guidance
Assist customers with product configuration and share best practices
Work cross-functionally to prioritize and resolve recurring issues for customers


Required Qualifications:

2+ years of experience in a technical customer-facing or internal service role
2-5 years of relevant work experience with systems administration using Microsoft's Endpoint Management services
Strong working knowledge of Windows desktop and server operating systems
Experience with complex enterprise network environments and Microsoft tools
Proficient in PowerShell scripting and automation techniques

Keywords: VirtualVocations, Philadelphia , Technical Onboarding Manager, IT / Software / Systems , Jamaica, Pennsylvania

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