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Patient Relations Coordinator

Company: VirtualVocations
Location: Philadelphia
Posted on: October 12, 2024

Job Description:

A company is looking for a Coordinator, Patient Relations to manage patient complaints and concerns.



Key Responsibilities

Resolve complaints by communicating with patients, staff, and providers
Investigate and present cases using the SBAR method and manage complaint data
Collaborate with Risk Management to address potential liability issues


Required Qualifications, Training, and Education

Associate's Degree required; Bachelor's degree preferred
3 years of healthcare experience preferred
Working knowledge of Microsoft Office
Knowledge of medical terminology preferred
Strong data management and entry skills

Keywords: VirtualVocations, Philadelphia , Patient Relations Coordinator, Other , Philadelphia, Pennsylvania

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