Floor Team Lead

Company: Legend Food Group
Location: Brooklyn
Posted on: November 2, 2024

Job Description:

Key Responsibilities:

• Front-of-House Operations: Oversee and manage all aspects of front-of-house operations to deliver exceptional guest experiences in a fast-paced environment.
• Team Supervision: Supervise and train floor staff to uphold service standards and provide attentive service to guests.
• Guest Resolution: Address guest concerns promptly and professionally, enhancing the guest experience through effective problem resolution.
• Cross-Functional Collaboration: Collaborate with kitchen and bar teams to coordinate efficient service and ensure timely food and drink delivery.
• Inventory Management: Monitor inventory and supply levels, working closely with the back-of-house team to maintain readiness for service and special events.
• Service Optimization: Implement strategies to optimize table turns and improve the overall dining flow.
• Operational Analysis: Analyze daily revenue and operations reports to identify improvement areas and coordinate with upper management on staff scheduling and adjustments.
• Shift Closure: Close shifts efficiently, ensuring all closing tasks, reconciliations, and end-of-day reports are completed accurately.About Legend Food Group: We are a dedicated team at Legend Food Group, committed to delivering exceptional hospitality experiences. For more information, please visit our website.

Keywords: Legend Food Group, Philadelphia , Floor Team Lead, Other , Brooklyn, Pennsylvania