Operations Associate

Company: International Institute for the Brain
Location: New York
Posted on: November 8, 2024

Job Description:

Please send a resume and cover letter to Jobs@ibrainnyc.org unless a specific job description specifies otherwise.Operations AssociateThe International Academy for the Brain (iBRAIN-Academy) is one of the largest brain-injury special education programs in the world. iBRAIN-Academy's mission is to research, develop, and implement special education and related services for school-aged (3 to 21 years of age) students, as well as the development of a fully-inclusive education model, predicated on our Common Planning and Clinical-Educational Grand Rounds Model.iBRAIN-Academy is headquartered in New York City with current locations in Manhattan, Brooklyn and Washington, D.C. iBRAIN is expanding to add an out-patient clinic (iBRAIN-Center), as well as growing its research efforts for the brain injury and brain-based disorders community (iBRAIN-Institute).Position Summary:We are seeking a motivated Operations Support Specialist to join our team and play a crucial role in supporting our staff, visitors, and the overall operational excellence of our program. This role demands a unique blend of operational prowess, technical savviness, and exceptional interpersonal skills. As the Operations Associate, positioned at our front desk, you will be tasked with providing a warm welcome and expert assistance to our staff, students, and visitors.Salary Range: $40,000 - $60,000 (Based on Experience)Position Title: Operations AssociateReports to: Director Of Operations & Director of Strategic PlanningLocations: New York (Manhattan and Brooklyn school sites)Responsibilities:

• Provide program support to senior leadership assisting in the coordination of onsite activities and functions.
• Act as a liaison between departments, ensuring smooth lines of communication when necessary.
• Support the development and execution of Standard Operating Procedures (SOPs) ensuring protocols are met.
• Generate and compile reports for tracking of relevant data to support c-suite decision making.
• Support the operations department with inventory management and procurement of supplies.
• Assist staff, students, and any incoming visitors in a friendly and professional manner.
• Troubleshoot IT and Facilities related issues as they arise.
• Provide and present statistical analysis to the Management Team.
• Perform administrative duties including, but not limited to, data entry, filing, and managing records to support the efficient operation of our program.
• Ad hoc duties and tasks as assigned by Operations leadership.Required Qualifications:
• Bachelor's degree in business, economics, marketing, communications or related field
• Excellent written and verbal communication and interpersonal skills, with an ability to interact positively with staff, students, and visitors.
• Proficient IT Skills with an understanding of troubleshooting technology related issues
• Strong technical skills and familiarity with computer systems, hardware, software, and networking.
• Ability to analyze complex problems and develop creative solutions.
• Strong familiarity with Microsoft Office and Adobe software platforms.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Problem-solving mindset with attention to detail.
• Commitment to the values and mission of iBRAIN and the desire to contribute to an inclusive and supportive learning environment.
• Ability to work independently with appropriate supervision.
• Demonstrated ability to take a leadership role in project coordination.
• MUST HAVE A SENSE OF HUMORHealth insurance, Dental insurance, Vision insurance, Paid time offJob Type: Full-time / In-personHours: Monday through Friday, typically 8.30 a.m. to 5.00 p.m, with occasional irregular hours availability based on family/students' responsibilitiesPlease note this position adheres to iBRAIN-Academy's administrative calendarNote:This job description is not intended to be an exhaustive list of all duties, responsibilities, and/or qualifications associated with the position.Employment with iBRAIN is contingent upon successful completion of any and all post-screening processes, including a reference and background check, and license/certification/degree verifications if/where applicablePlease send a resume and cover letter to Jobs@ibrainnyc.org unless a specific job description specifies otherwise.
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Keywords: International Institute for the Brain, Philadelphia , Operations Associate, Other , New York, Pennsylvania