Customer Delivery Analyst

Company: VirtualVocations
Location: Paterson
Posted on: October 12, 2024

Job Description:

A company is looking for a Customer Delivery/Implementation Analyst.

Key Responsibilities

Nurture existing customers to increase adoption and expansion through technical strategy
Conduct requirement gathering sessions and configure the Gainsight platform according to business needs
Establish rapport with clients and manage expectations throughout the implementation lifecycle

Required Qualifications

1-8 years of experience in Professional Services or Enterprise product implementation, preferably in SaaS
Hands-on experience with JavaScript, HTML, and CSS (1-4 years)
Understanding of Web services, APIs, and Webhooks
Experience managing enterprise software application implementations using waterfall and agile methodologies
BA/BS degree or equivalent

Keywords: VirtualVocations, Philadelphia , Customer Delivery Analyst, Professions , Paterson, Pennsylvania

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