Data Business Analyst
Company: OneMain Financial
Location: Baltimore
Posted on: October 12, 2024
Job Description:
Data Business Analyst
Apply Now Full Job Title: Data Business Analyst
Job Number: R2410-43293 Location: Irving, Texas; Charlotte, North
Carolina; Fort Worth, Texas; Wilmington, Delaware; Baltimore,
Maryland
Date Posted: 10/08/2024
As a Data Business Analyst within Customer Identity Shared
Services, you will be instrumental in driving improvements to
customer identity management systems, ensuring secure and efficient
customer experiences. Utilizing data analytics and a
hypothesis-driven test-and-learn approach, your focus will be on
optimizing identity verification processes, enhancing customer
authentication journeys, and supporting the overall framework of
shared services in customer identity management.Working within
cross-functional teams, you will create valuable insights into the
effectiveness of current identity strategies, identify key
opportunities for enhancement, and develop business cases and
testing plans to execute on those opportunities.You will expand
your competencies in customer identity management technologies,
grow your business and industry acumen, and demonstrate your
ability to manage complex projects across their lifecycle.
Additionally, you will contribute innovative solutions to identity
management challenges, helping to refine and push the boundaries of
our shared services in this domain.This role is Hybrid. You should
be located within a commutable distance to one of our offices
located in Baltimore MD, Charlotte NC, Wilmington DE, or
Dallas/Fort Worth TX. Target base salary range is $100k - $125k,
which is based on various factors including skills, work
experience, and location. In addition to base salary, this role is
eligible for a competitive additional compensation program that is
based on individual and company performanceKey Responsibilities
- Data Analysis & Strategy Design: Extract, analyze, and
interpret customer identity data from multiple systems to design,
recommend, and execute strategies for customer identity shared
services. Utilize tools such as SQL, Heap, Python, Snowflake and R
to develop, test, and optimize customer segmentation schemes and
authentication strategies.
- Model Development: Apply traditional regression models and
machine learning algorithms to understand the drivers of customer
behavior in relation to identity management, estimating the impact
of different strategies on security and customer experience.
- Cross-Functional Collaboration: Work closely with IT, security,
and product teams to ensure that customer identity shared services
align with broader business goals and customer needs.
- Insight Communication: Effectively summarize and present
data-driven insights and results to senior management and
stakeholders to inform decision-making and drive strategic
initiatives.
- Quality Control & Process Improvement: Implement quality
control processes to ensure data accuracy and integrity.
Continually enhance existing identity management processes and
reporting through automation, quality control measures, and
insightful presentations.Requirements
- Educational Background: Bachelor's degree (Graduate degree
preferred) in a quantitative discipline such as Engineering,
Statistics, Economics, Computer Science, or a related field and 5+
years of relevant analytical experience.
- Technical Skills: Strong proficiency in SQL, Python, and Excel;
experience with customer identity management platform such as OKTA,
multiple types of relational databases, BI tools, and/or additional
programming languages is a plus.
- Experience: 4-5 years of experience in a complex, data-driven
problem-solving environment
- Problem-Solving: Demonstrated ability to apply a highly
analytical approach to complex problems, with a focus on identity
management and customer experience.
- Industry Knowledge: Experience in identity management,
cybersecurity, or consumer finance industries is preferred.Who we
AreOneMain Financial (NYSE: OMF) is the leader in offering nonprime
customers responsible access to credit and is dedicated to
improving the financial well-being of hardworking Americans. Since
1912, we've looked beyond credit scores to help people get the
money they need today and reach their goals for tomorrow. Our
growing suite of personal loans, credit cards and other products
help people borrow better and work toward a brighter future.Driven
collaborators and innovators, our team thrives on transformative
digital thinking, customer-first energy and flexible work
arrangements that grow lives, careers and our company. At every
level, we're committed to an inclusive culture, career development
and impacting the communities where we live and work. Getting
people to a better place has made us a better company for over a
century. There's never been a better time to shine with
OneMain.Because team members at their best means OneMain at our
best, we provide opportunities and benefits that make their health
and careers a priority. That's why we've packed our comprehensive
benefits package for full- and some part-timers with:
- Health and wellbeing options for team members and their
dependents
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Continuing education
- Bonus eligible
- Paid time off (15 days' vacation per year, plus 2 personal
days, prorated based on start date)
- Paid holidays (7 days per year, based on start date)
- Paid volunteer time (3 days per year, prorated based on start
date)
- And more#LI-DWB
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO)
employer. Qualified applicants will receive consideration for
employment without regard to age, ancestry, citizenship status,
color, creed, culture, disability, ethnicity, gender, gender
identity or expression, genetic information or history, marital
status, military status, national origin, nationality, pregnancy,
race, religion, sex, sexual orientation, socioeconomic status,
transgender or on any other basis protected by law.
Apply Now
Keywords: OneMain Financial, Philadelphia , Data Business Analyst, Professions , Baltimore, Pennsylvania
Didn't find what you're looking for? Search again!
Loading more jobs...