Import Export Specialist - International
Company: Penske
Location: Edison
Posted on: November 9, 2024
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Job Description:
Position Summary: The Import/Export Specialist - International
supports all aspects of a freight forwarding operation to include
the safe, efficient, and cost-effective transportation of goods
(via shipping lines, airlines, road, and operators) keeping in
consideration the type of goods and customer delivery requirements.
Key responsibilities include monitoring all operational activity to
guarantee successful performance of the operations and customer
service. Must have ability to supervise other associates as needed,
as well as strong customer interaction and communication skills.
Schedule: Monday - Friday 8am - 5pm Major Responsibilities: -
Handle start to finish processing of shipments - Interact with
overseas agents on shipment planning, pricing, documentation, and
quoting - Act as first level escalation for customer - Provide
ad-hoc quotes to customers - Assist in new customer implementations
- Prioritize time sensitive situations - Collaborate with other
operations supervisors to execute shipments and deliver excellent
customer service - Ensure customer and department SOP's and KPIs
are adhered to and met - Track shipments to ensure on time delivery
is met. - Provide relevant current knowledge of routing, packaging,
legislation, and other factors that could impact freight movement.
- Handle rate negotiations with carriers on a spot rate basis -
Analyze process data and work on continuous improvements -
Identifying cost savings opportunities for the customer - Ensuring
all business needs are covered including when there are vacations,
illness, etc. - Other projects as assigned by the manager
Qualifications: - 2-5 years of experience in international
logistics or international freight forwarding industry with
demonstrated experience moving air/ocean import/export shipments. -
Experience of Dangerous goods by air and/or ocean - Knowledge of
domestic and international transportation regulations, policies and
procedures required. - Bachelor's degree strongly preferred -
Experience using Cargowise TMS preferred - Must have strong
attention to detail and effective communications skills - Ability
to manage shipment profit/loss - Must be skilled in Problem Solving
/ Process Improvement. - Ability to manage multiple tasks and
prioritize time sensitive situations - Advanced desktop computer
skills including Microsoft Excel and Outlook required, - Ability to
develop and maintain professional working relationships with
customers as well as Penske personnel - Regular, predictable, full
attendance is an essential function of the job Physical
Requirements: -The physical and mental demands described here are
representative of those that must be met by an associate to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. -The associate
will be required to: read; communicate verbally and/or in written
form; remember and analyze certain information; and remember and
understand certain instructions or guidelines. -While performing
the duties of this job, the associate may be required to stand,
walk, and sit. Penske is an Equal Opportunity Employer. About
Penske Logistics Penske Logistics engineers state-of-the-art
transportation, warehousing and freight management solutions that
deliver powerful business results for market-leading companies.
With operations in North America, South America, Europe and Asia,
Penske and its associates help businesses move forward by
increasing visibility and driving down supply-chain costs. Visit
Penske Logistics to learn more. Job Family: Finance Address: 110
Fieldcrest Ave Primary Location: US-NJ-Edison Employer: Penske
Logistics LLC Req ID: 2415195
Keywords: Penske, Philadelphia , Import Export Specialist - International, Professions , Edison, Pennsylvania
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