Personal Lines Customer Service Rep
Company: VirtualVocations
Location: Philadelphia
Posted on: February 12, 2025
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Job Description:
A company is looking for an Associate Gold Customer Service
Rep.
Key Responsibilities
Assist customers by resolving inbound phone calls regarding
renewals, coverage, eligibility, billing, and policy changes
Analyze customer and agent needs to ensure high satisfaction and
retention of business
Provide guidance on insurance products through upselling and
cross-selling techniques
Required Qualifications
Associate's degree in a business-related field or equivalent
training
Minimum of 6 months related work experience; customer service
experience preferred
Proficiency with computers and knowledge of Microsoft Office
tools
Ability to handle confidential information and understand
organizational policies
Must pass the Personal Lines Licensing exam and Proficiency
Assessments
Keywords: VirtualVocations, Philadelphia , Personal Lines Customer Service Rep, Sales , Philadelphia, Pennsylvania
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here to apply!
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