Wisconsin Absence Specialist

Company: VirtualVocations
Location: Philadelphia
Posted on: February 18, 2025

Job Description:

A company is looking for an Absence Customer Experience Specialist in Wisconsin.

Key Responsibilities

Administer and adjust Family Medical Leave Act (FMLA) and other leave policies according to guidelines
Handle a high volume of incoming calls and provide timely follow-up via phone and email
Maintain accurate documentation and engage in ongoing education related to laws and policies

Required Qualifications

Bachelor's Degree preferred; High School Degree or equivalent required
1-3 years of customer service experience required
Call center experience preferred
Experience in employee benefits administration and/or FMLA administration is a plus
Bilingual Spanish is a plus

Keywords: VirtualVocations, Philadelphia , Wisconsin Absence Specialist, Other , Philadelphia, Pennsylvania

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